Following technical issues with the Civil Aviation Authority of the Philippines' (CAAP) air traffic management system last Sunday, an official said on Tuesday that operations in airports across the country are back to normal.
Last Sunday, hundreds of flights were canceled, diverted, or delayed, and thousands of passengers were stranded due to a system glitch that CAAP blamed on a power outage.
As a result of the glitch, thousands of passengers were still inconvenienced on Monday.
CAAP's Communications, Navigation, and Surveillance / Air Traffic Management (CNS/ATM) system, according to Diaz, is not completely obsolete but requires upgrading.
The official added that he believes CAAP has adequate backup because there are two uninterruptible power supplies or UPS. He also stated that CAAP conducts regular equipment checks.
CAAP is also coordinating with other government departments to assist them in preventing a repeat of the incident, he said.
Diaz stated that CAAP is still evaluating the system and coordinating with engineers and technical personnel to determine what needs to be fixed.
He also stated that, despite the incident, the passengers and aircraft's safety was not jeopardized.
Meanwhile, Diaz stated that CAAP has directed airport managers to assist passengers and airlines with recovery flight operations. He also stated that coordination with airlines is being done to alleviate the burden on passengers.
